Wild Joker Casino Privacy Policy
This Privacy Policy explains how we collect, use and protect your personal information when you use Wild Joker services in the United Kingdom. We take your privacy seriously and set out below the types of data we gather, why we use it, how we keep it safe and the choices available to you. If you have any questions about our approach to privacy, please contact us using the details below.
Types of data we collect
We collect information that helps us operate accounts, process payments and ensure safe play. This includes:
- Personal data: name, date of birth, contact details, nationality and identity documents where verification is required.
- Technical data: IP address, device and browser information, cookies and usage data from your visits to the site.
- Transactional data: deposit and withdrawal records, game activity and bet history, payment method details and currency used.
How we use your information
We use personal and technical information to:
- Create and manage your account and deliver services you request.
- Process payments, handle withdrawals and resolve payment queries.
- Verify identity where required and prevent fraud, money laundering and other abuse.
- Improve the site, personalise content and operate responsible gambling checks.
- Communicate important account and service notices.
Data protection practices
We protect your information using appropriate organisational and technical measures. Access to personal data is restricted to staff and suppliers that need it to perform services. We regularly review security and only retain data for as long as necessary for operational, legal and regulatory purposes. WildJoker works with third-party providers who are required to process data in line with this policy.
Cookies and tracking technologies
We use cookies and similar technologies to make the site work, remember preferences and measure how the service is used. Some cookies are essential for account operation; others support analytics and marketing. You can control cookies through your browser settings and most devices let you refuse or delete cookies. Turning off some cookies may affect site functionality.
User rights
If you are a UK user you have rights to access personal data we hold about you and to request correction or deletion where appropriate. You may also request restriction of processing, object to certain uses and withdraw consent where processing is based on consent. We will ask for information to verify your identity before responding to any request.
Access, correction and deletion
To access, correct or request deletion of your data please contact [email protected]. We aim to respond promptly and will tell you if we cannot comply for lawful reasons, for example where we must retain records for financial or security obligations.
Information sharing and third parties
We may share data with service providers who support our operations, such as payment processors, identity verification and analytics providers. We also disclose information if required by law or to respond to legitimate regulatory or law enforcement requests.
Privacy policy updates
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the service after a change indicates acceptance of the revised policy.