Get in Touch With Our Team
Need a hand? The Wild Joker support team is available to assist with account enquiries, technical issues or general feedback. WildJoker advisors are on hand via live chat, phone or email to help with verification, deposits and withdrawals. We aim to respond quickly to straightforward requests and can guide you to responsible gambling resources or longer-term account support where required. Use the channels below to get in touch.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat 24/7, fast replies) |
| General enquiries | [email protected] (response within 48 hours) |
| Affiliate enquiries | [email protected] (partner manager available) |
| Phone | +44 20 7946 2753 (English support, calls Mon-Fri 09:00-18:00) |
| Working hours | Mon-Fri, 09:00-18:00 |
Contact Us by Email
For detailed requests, account issues or where documents or explanations are needed, email [email protected] and include a clear subject plus up-to-date contact details to avoid delays. Wild Joker prefers email for traceable replies, and if further information is required WildJoker will request attachments or ID copies. Please allow reasonable time for a full response.
Send Us a Message
Response Time
Our support team aims to respond to most enquiries within one business day. Simple questions are usually handled the same day; more complex requests, such as account investigations or payment reviews, may take longer depending on their nature. We’ll keep you updated throughout the process and advise if further documentation or time is required.
Feedback
Have thoughts on the site? We welcome your feedback, suggestions and ideas to help improve our service. Every message is read carefully by our team and used to refine features, promotions and the overall user experience. Please send your comments via the feedback form or live chat. We aim to respond promptly and use your input to make the site better for everyone.